What types of data do we collect?

When you use our services, you agree that our company will collect some of your personal data. This page is intended to tell you what data we collect, why and how we use it.
We process two types of data: data provided by you and data that we collect automatically.

Data provided by the user

If you are a private:
if you are a private, when you register enter or respond to an ad we ask you to provide us with some data that are necessary to use our service.
These, for example, are some of the data we ask of you: address, email and password
You can also choose to provide us with the following information:
date of birth
mobile number
As part of your use of the service, you may use the “Messages” and “Chat” functions to communicate with other users or with our staff, respectively.

Third Party Data
If you provide personal data of third parties, such as those of your family members or friends, you must be sure that these subjects have been properly informed and have consented to their processing in the manner described in this policy.

Data of children under 16

If you are under 16 years of age you cannot provide us with any personal data or register on mercureolbia.it, and in any case we do not assume responsibility for any false statements you provide. If we notice the existence of untruthful statements we will proceed with the immediate deletion of any personal data acquired.

If you are a professional:

If you are a professional, when you create a professional account you are asked to provide us with some data:
company name, VAT number, contact name, email address, telephone number
other data: professional category and full address.
We collect the following data through the services you use:
technical data: for example IP address, browser type, information about your computer, data about the current (approximate) location of the tool you are using;
data collected using cookies or similar technologies: for more information, please visit the cookie policy page

How do we use the collected data?

We use the collected data to provide you with our service every day, to inform you about our business activities or to offer you a more personalized service in line with your interests, to ensure access to our services and improve their delivery

We use your data to ensure access to and delivery of our services, including:
registration and creation of the reserved area
communications related to the provision of the service
messaging between users (Messages)
contact with our staff also through the Chat feature
administrative, financial or accounting activities, such as those relating to purchases of paid services and possible recovery of the claim

These treatments are necessary to properly provide the services of mercureolbia.it to users who adhere.
We also use your data to improve and implement the service, through the following treatments:
Detection of your current position (approximate) to facilitate the use of certain functions of the service, market research, optional surveys and activity of measuring the degree of user satisfaction

Such processing is based on the legitimate interest of the Data Controller and you can object at any time.

We use the collected data, if you have expressly provided us with your consent, to inform you about promotional activities that may be of interest to you.

In particular we use them for:

  • communicate promotional, commercial and advertising activities about events, initiatives or partnerships of mercureolbia.it, by e-mail, SMS or push notifications; only if you are a professional, by phone calls via operator, customer care service consisting in offering dedicated services during sales and after-sales
  • analysing and reporting activities related to promotional communication systems, such as the recording of the number of open e-mails, clicks made on links within the communication, the type of device used to read the communication and its operating system or the list of unsubscribes
  • To offer you a personalized service
  • We process the collected data, if you have expressly provided us with your consent, to analyze your habits or consumer choices in order to offer you an increasingly personalized service in line with your interests and to improve our commercial offer. Such analyses are in any case not related to an automated decision-making process.

Is the provision of data mandatory?

The provision of personal data is mandatory only for the processing necessary for the provision of the services offered by mercureolbia.it (any refusal for the purpose of providing the service makes it impossible to use the service itself); it is instead optional for promotional and profiling purposes and any refusal to give consent has no negative consequences on the provision of the service offered within the mercureolbia.it website and its applications.

Who are the subjects of the treatment?

Data Controller

The data controller is COMPANYNAME in person of its legal representative pro-tempore, with registered office located in COMPANYCITY (COMPANYPROVINCE), COMPANYADDRESS, COMPANY C. F./VAT NUMBER
The data controller uses data processors to achieve the purposes specified in point 1 and a Data Protection Officer (DPO) to supervise the protection of personal data.

Data Protection Officer (DPO) and contact information

The responsible person designated for the protection of personal data (Data Protection Officer) pursuant to art. 37 of the GDPR is responsible for privacy
We remind you that you can at any time contact the DPO and send any question or request relating to your personal data and respect for your privacy by writing to the address EMAIL .

Subjects to whom personal data may be disclosed

The data collected in the context of the provision of the service may be communicated to:
companies that perform functions strictly connected and instrumental to the operation – also technical – of the services of mercureolbia.it, such as suppliers that provide services aimed at the review and verification of ads, direct marketing and customer care service providers, companies that provide storage, administrative services,payment and billing, affiliated companies and/ or part of COMPANY NAME) that provide technical components for the provision of certain functionalities of the service bodies and administrative and judicial authorities pursuant to legal obligations
Your personal data may be transferred outside the European Union to be processed by some of our service providers. In this case, we ensure that this transfer takes place in compliance with current legislation and that an adequate level of protection of personal data is ensured based on an adequacy decision, on standard clauses defined by the European Commission or on Binding Corporate Rules.
In no case do we give or sell personal data to third parties.

How can you get information about data, edit it, delete it, or have a copy of it?

Access to personal data from your private area and withdrawal of consent (opt-out)

You can, at any time, view your personal data in your private area. Log into your account and click the “Your profile” section.

Export and deletion of personal data processing

To export your personal data (takeout) or ask for its cancellation, you can send a request to the email address EMAIL COMPANY from the email box with which you registered in mercureolbia.it.
Your personal data will be exported within 30 days or, if the export becomes particularly complex, within three months.

Exercise your rights

Any natural person using our service may:
obtain from the controller, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of processing and, if present, to obtain access to personal data and information referred to in Article 15 of the GDPR;
request the updating, rectification, integration, cancellation, restriction of data processing if one of the conditions laid down in Article 18 of the GDPR is met, the transformation into an anonymous form or the blocking of personal data, treaties in violation of the law, including those whose preservation is not necessary in relation to in relation to the purposes for which the data were collected and/or subsequently processed;
oppose, in whole or in part, for legitimate reasons, the processing of data, although relevant to the purpose of the collection and processing of personal data provided for the purpose of commercial information or the sending of advertising material or direct sales or for the performance of market research or commercial communication;
Each user also has the right to revoke the consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation
receive your personal data, provided consciously and actively or through the use of the service, in a structured, commonly used and machine-readable format, and transmit them to another data controller without hindrance;
lodge a complaint with the Italian Data Protection Authority

We remind you that for any question or request relating to your personal data and respect for your privacy you can write to the dedicated address COMPANY EMAIL

How and for how long will your data be kept?

The storage of personal data will take place in paper and/ or electronic/ IT and for the time strictly necessary to meet the above purposes, in compliance with your privacy and current regulations.
In the case of active users, the ads and content generated by the user will be kept for 36 months for security reasons, prevention and moderation of content and/ or conduct contrary to the terms of service and editorial rules of mercureolbia.it in order to ensure a better quality of the same also in collaboration with the Authority.
Per finalità di analisi dirette allo sviluppo e miglioramento del servizio i dati personali dell’utente potranno essere soggetti al medesimo periodo di conservazione.
For direct marketing and profiling purposes we keep your data for a maximum period equal to that provided for by the applicable legislation (respectively 24 and 12 months).
Invoices, accounting documents and transaction data are kept for 11 years according to law (including tax obligations).
In the case of exercising the right to be forgotten through a request for the express deletion of the personal data processed by the data controller, we remind you that such data will be stored, in a protected form and with limited access, only for the purpose of detecting and prosecuting offences, for a period not exceeding 12 months from the date of the request and subsequently will be deleted safely or anonymized irreversibly.
We remind you that for the same purposes, data relating to telematic traffic, excluding the content of communications, will be kept for a period not exceeding 6 years from the date of communication, pursuant to art. 24 of the Law n. 167/2017, which transposed the EU Directive 2017/541 on counter-terrorism.

Come assicuriamo la protezione dei tuoi dati?

The data are collected according to the indications of the relevant legislation, with particular regard to the security measures provided for by the GDPR (Art. 32) for their processing using computer tools, manual and automated and with logics strictly related to the above mentioned purposes and in any case in order to ensure the safety and confidentiality of data.
In compliance with applicable legislation, an antispam verification system shall be in place for communications between users. The data entered therein may be verified for the sole purpose of identifying illegal activities or content that does not comply with the General Conditions of the Service, but will not be processed or communicated for commercial or promotional purposes.

More information

Messages and chat

The Messages and Chat functions are respectively aimed at an immediate communication between:
users of mercureolbia.it services that interact with each other exclusively for the sale of their goods or services; users who contact the staff of mercureolbia.it for assistance and customer care related to the service
Potremmo verificare il contenuto dei Messaggi al fine di moderare gli stessi per finalità di sicurezza e per preservare la netiquette e le regole editoriali di mercureolbia.it.
The use of the Messages service implies the possibility that the identity of the user (as indicated at the time of registration/ provision of the services of mercureolbia.it) and related content are disclosed during the activity sessions.
We reserve the right to exclude from the Messages service, and more generally from the services offered by mercureolbia.it, all those who do not observe the rules and/or do not respect the purposes defined for the use of the Messages service, as well as all those who adopt incorrect and/or disrespectful behaviour.


We may ask you, while browsing, to participate in targeted surveys in order to know your opinion and the degree of satisfaction with the services provided. Within the surveys, you may be asked, optionally, to provide an e-mail address in order to receive news and information on the services of mercureolbia.it. We remind you that participation in surveys is completely optional and that you can always oppose such treatment.


When you use mercureolbia.it applications and services with active location tracking, we may collect and process information about your current (approximate) location This data is processed anonymously, in a format that does not allow you to personally identify the user and used for the sole purpose of facilitating the use of certain functionalities of the service based on the location. You can enable/disable location services at any time by accessing your browser and/or device settings as follows:

click “Favourites” >”Web Sites”>”Location” e remure mercureolbia.it from the list
go to “Favourites” >”Privacy”> “Location” and disable location for Safari.

open Chrome chrome://settings/content/location and remove mercureolbia.it from the list
open Chrome and select “Web Site Settings” > “Location” and remove mercureolbia.it from the list.

Desktop and mobile
open Firefox and go to about:preferences#privacy, search “Permission” > “Location” > “Settings” e remove mercureolbia.it from the list
Internet Explorer
open Internet Explorer, tap on “gear” and select “internet option” in privacy panel, at Location, push “delete Websites”

Search engine

The information related to the articles inserted on mercureolbia.it will be visible in the searches carried out in the internal search engine and could be made available to third-party search engines as it is allowed to index the contents by engines thirds. If the ad page has already been removed from mercureolbia.it , the cache copy may remain in the search results for a few days. The search results are not managed by mercureolbia.it, but the user can report the removal of the page and request the update of the cache copy directly to the third-party search engine.


The data controller may make available the page “Work with us” to consult any professional positions open at COMPANY NAME and reserves the right to evaluate the applications received for the purposes of selection and search of staff.

The curricula received for specific selections can be kept and reassessed for subsequent research for professional positions compatible with the candidate’s profile, provided that they are implemented over a period of maximum 2 years The candidate may object to the processing of his personal data at any time by writing to the EMAIL COMPANY.

Can the privacy policy change over time?

This policy may be subject to change. If substantial changes are made to the use of data relating to the user by the Data Controller, the latter will notify the user by publishing them with the maximum evidence on its pages or through alternative or similar means.

Last update to DATA PRIVACY